Established in 2012, Grandmama’s is a vibrant and welcoming Malaysian F&B brand with 6 branches and a central kitchen across Malaysia. Offering authentic and traditional Malaysian cuisine in a trendy dining environment, Grandmama’s is well-loved by both local and international diners for its experienced chefs, friendly atmosphere and commitment in delivering quality dishes and unforgettable dining experience. They prepare each dish with high-quality ingredients to resemble the nostalgic taste and memory of grandma’s cooking and hometown. Signature dishes include Nasi Lemak with Curry Chicken, Signature Chicken Rice, Malay Rojak, Curry Seafood Hot Pot and Malay Beef Rendang. Aiming at bringing Malay hometown flavour to urban shopping malls and transport hubs, Grandmama’s has expanded to several major shopping malls and the airport. As the brand continues to grow, the operational needs on purchasing, cost control and central kitchen management are increasing, thus requiring a more systematic and digital management approach to support future development.
Relying on traditional F&B systems with extensive manual data processing with Excel to handle daily purchasing and stock management, Grandmam’s finds it difficult to facilitate the collaboration between the branches and the back-office, resulting in imprecise tracking on stock, costs and wastage while hindering the standardization of ingredient quality. Since Grandmama’s lacks an integrated system, the team has to manually consolidate purchase order details and production requirements which makes the process extremely time consuming and prone to errors. This also hinders real-time monitoring of cost structures and profit margins, making it difficult for the team to optimise menus, refine pricing and make expansion decisions with reliable data. As a result, the team faces greater pressure and uncertainty on operations.
Working alongside Grandmama’s, FOODIVAL drives digitalisation through the following key areas:
After introducing FOODIVAL, Grandmama’s can manage orders and stock data within a single integrated platform. Through a systematic handling of purchase requisitions, purchasing, delivery and cost, Grandmama’s establishes a traceable and reliable database to strengthen control across different areas. With data-driven insights, the client can analyze ingredient costs and profit performance by dish and store with ease, enhancing overall cost control.
Supporting the brand's existing central factory operations, FOODIVAL provides an integrated system featuring order consolidating, production monitoring (finished and semi-finsished goods), multi-branch distribution and capacity planning, making kitchen management more efficient, transparent and data-driven.
Management can use reports and dashboards with multiple angels to keep track of all key metrics, from purchasing cost, stock value, wastage to per-dish cost, to enhance procurement strategies and operating models easily, making it easy to refine purchasing strategies, schedules and operational models. Also, FOODIVAL enables the client to drive digitalisation within the entire daily workflows from back to front.
With reliable data and streamlined standardised workflows supported by FOODIVAL, the brands can plan new store expansions, optimise menu and cost with greater confidence, ensuring a stable quality and a healthy cost structure.
FOODIVAL helps you take full control and gain complete visibility of your restaurant’s daily operations, from food cost to daily supply chain and stock management.
