NOC Coffee Co. is a well-known local specialty coffee brand with 14 branches in Hong Kong. With the concept of “Not Only Coffee”, NOC Coffee specialises in its own roasted specialty coffee and healthy light meals. Together with its minimalist industrial design with abundant natural light, NOC’s offering is popular among office workers and coffee lovers. As the brand rapidly expands, its roasting plant has become a central preparation center for coffee bean roasting, effectively undertaking the role as a central kitchen to process fresh ingredients. Therefore, a robust central kitchen system is essential to support daily operations of NOC from good-receiving, inventory monitoring and production distribution to delivery, laying a solid foundation for future growth.
NOC’s branches are required to submit purchase requisitions (PRs) to the central kitchen to request coffee beans for daily use. Upon receipt of PRs, the central kitchen team manually consolidates order details from all branches using Excel and determines the quota assigned to each branch based on past records and experience. This manual process is time-consuming and prone to errors such as overlooked orders, wrong predictions or calculations, that may affect branches’ operation, significantly increasing the pressure on the central kitchen team.
The central kitchen team cannot keep track of inventory data, delivery records and branches’ demands in real time without an integrated central kitchen management system. This makes it difficult to accurately plan production and delivery schedules as well as to conduct mid-to-long term cost and operational analysis, thus limiting the brand’s management efficiency under rapid growth.
Working alongside NOC Coffee, FOODIVAL drives digitalisation through the following key areas:
With FOODIVAL, each branch can place PRs with the central kitchen directly via a single platform while the system will help the kitchen automatically integrate order details, past delivery records and branch usage to help the kitchen team allocate coffee beans efficiently and fairly under the “delivery quota” mechanism, achieving a hassle-free, highly centralised and standardised workflow.
FOODIVAL also provides management dashboards and a wide variety of analytical reports for presenting operational data across purchasing, inventory, allocation,delivery and branch consumption in a consolidated platform. Backed by features such as minimum/maximum inventory alerts, FOODIVAL helps NOC Coffee monitor inventory more closely, reduce food waste and provide deeper insights to support the brand’s future growth and operational strategy adjustments, driving digital transformation and system upgrade within the entire brand.
FOODIVAL helps you take full control and gain complete visibility of your restaurant’s daily operations, from food cost to daily supply chain and stock management.
