LAISUN DINING is a top-notch F&B group in Hong Kong operating 21 branches scattered across 26 locations worldwide. Its famous F&B brands listed on Michelin Guide and Black Pearl Restaurant Guide include Plaisance by Mauro Colagreco, Beefbar Hong Kong and Howard’s Gourmet. Their exquisite flavours and unique dining experiences set new benchmarks for excellence in the F&B industry. Offering a wide variety of cuisines, from Chinese to Western and Japanese, the Group continuously provides first-class dining experience to its customers.
To enhance decision making and operational transparency, the Group has been proactively promoting digitalization within the organization, implementing F&B ERP system to transform their workflows and centralise data from purchase, inventory and finance across all outlets and brands in one consolidated platform. With the support from FOODIVAL restaurant ERP system, the Group easily maintains the highest standards of quality of their dining experience while effectively monitoring operational data of different brands and locations for better cost control and sustainable business growth.
The major reason why LAISUN DINING needs digital transformation is that its previous systems can no longer meet the group’s business scale and operational complexity, preventing the F&B ERP from delivering its full value. First, slow loading time for item lists and unclear statuses of purchase order/requisition (PO/PR) reduces the purchase team’s efficiency and workflow transparency as they have to collect relevant information from each outlet separately. Also, complex and multiple product codes for the same item from different suppliers and insufficient unit-conversion support makes the entire operations inefficient and cumbersome, failing to support the Group’s operational needs, and making precise cost control extremely challenging. Meanwhile, their management lacks multi-dimensional reports and pivot tables to analyse data that limits the Group’s visibility and insight. The Group has to rely heavily on traditional reports that fail to extract and integrate data across all brands and outlets, urging the Group to seek a more capable F&B ERP to upgrade its data integration and management capabilities.
FOODVAL has been working alongside LAISUN DINING to foster digitalisation within the Group. The major areas of transformation include:
replacing a complex interface with a mobile and user-friendly system. Frontline staff can check order statuses and carry out daily tasks including order placing, goods receiving and stock taking according to access rights by role and brand using their mobile, significantly reducing system training time.
Introducing the best practice, FOODIVAL allows users to approve PRs by amount and type while displaying approval status and progress within the system without the needs for back-and-forth enquiries, strengthening collaboration between frontend and backend.
Through integrating POS and e-Recipes, FOODIVAL centralises cost and operational data to auto generate a wide range of cost-and-profit related reports for different brands and outlets. Users can customize reports by using pivot tables to obtain multidimensional perspectives, improving cost control and supporting better decision making.
FOODIVAL helps you take full control and gain complete visibility of your restaurant’s daily operations, from food cost to daily supply chain and stock management.
